Industry Experience

Over the past 15–20 years, 95% of our clients have been healthcare organizations, including nationally top-ranked academic medical centers, healthcare systems, and suppliers. Across these organizations, we have advised senior leaders ranging from C-suite executives and chiefs of staff to SVPs and VPs of strategy and network development.

In addition, we have built lasting relationships beyond healthcare, partnering with leading nonprofit organizations and Fortune 500 companies across a range of industries.

Our Healthcare Expertise


We use an integrated framework that employs principles and practices from strategic planning, behavioral economics, marketing, statistics, operations research and financial accounting in helping healthcare industries address issues.

Brand Advantage

Estimate service line and care product brand equity across competitors in a given market. Use scenario simulations to project incremental volume from brand investments and apply MII’s proprietary brand association mapping tool to guide marketing strategy by assessing brand strength, favorability, relevance, and uniqueness.

Digital Health

Use connected technologies, data, and digital care platforms to improve access, coordination, engagement, and efficiency across the care journey. We help hospital administrators understand how patients, providers, and staff make decisions, reduce friction in care delivery, improve current services, and make more confident decisions about future care models, investments, and growth.

Partnership Assessment

Apply Mi4Sight techniques to estimate the co-brand value associated with partnership opportunities, and the potential incremental volume, revenue and net income for clinical improvements resulting from a partnership

Strategic Growth and Vulnerability

Conduct behavioral research that helps hospitals optimize care offerings and service lines for patients. Build behavioral models to understand the factors driving provider choice such as access, communications, outcomes, amenities, and facility attributes. We aim to quantify their impact on market share, simulate competitive scenarios, and identify strategies to grow volume, retain patients, shift demand, and maximize long-term revenue and profitability.

Site Selection

Use behavioral and statistical research methods to identify the optimal location for inpatient and outpatient facilities. Model service line market potential at that location and provide a simulation platform to forecast the impact of competitive actions and market responses.

Workforce Planning

Develop labor supply models to design employment and voluntary alignment strategies that strengthen recruitment and retention of technical staff, nurses, and physicians across service lines.